FAQ

Office Located In Evergreen Park?

WHEN WILL I RECIEVE MY PRODUCTS?

Our Products Generally Takes 2-4 Weeks To Arrive. We Can Assure You That In The Process Of Waiting You Can Track Your Merchandise Or Contact Our Support Team To Keep You Updated!

WHEN WILL I HEAR FROM CUSTOMER SERVICE?

Customer Service is for members only and can Generally Take 1-3 Business Days To Respond To Any Inquiries.

WHAT IS THE RETURN POLICY?

We Guarantee A Refund Only If The Product Doesn’t Arrive Within the Given Time Frame Or If The Product Arrives Faulty. Refunds Will Be Issued Upon MerchFrenzy’s Approval.

HOW CAN I TRACK MY PRODUCTS?

Once You Purchase A Product You Will Automatically Be Emailed A Receipt And A Order Number For All Your Purchases. Once Your Item Is Shipped You Will Be Emailed A Tracking Number As Well.

IS MY INFORMATION SAFE ON MERCHFRENZY?

Here Your Information Is Always Safe And Protected By The Team Of MerchFrenzy And Would never Under any Circumstances Be Provided To Anyone Besides The User.

HOW CAN I RECEIVE FREE COUPONS AND PROMOTIONS?

upon Signing Up And Subscribing To MerchFrenzy You Will Be Entitled To All The Perks and benefits That included in our package.