FAQ

Office Located In Chicago

WHEN WILL I RECIEVE MY PRODUCTS?

Please Allow 2-5 days for processing Due To High Volume of orders. Products Generally Takes 4-13 days To Arrive in (USA). Other countries may be 30+ days. USPS may have delayed shipping times due to Covid therefore MerchFrenzy is not responsible for late shipments. Keep In Mind You Can Track Your Orders Or Contact Our Support Team To Keep You Updated!

WHEN WILL I HEAR FROM CUSTOMER SERVICE?

Customer Service is for members only and Generally Takes a couple of hours to Respond but due to covid19 Our customer service reps will respond To Any Inquiries as soon as possible.

WHAT IS THE RETURN POLICY?

MerchFrenzy has a 30 Day Money Back Guaranteed Policy on all merchandise

HOW CAN I TRACK MY PRODUCTS?

Once You Purchase A Product You Will Automatically Be Emailed A Receipt And A Order Number For All Your Purchases. Once Your Item Is Shipped You Will Be Emailed A Tracking Number As Well.

IS MY INFORMATION SAFE ON MERCHFRENZY?

Here Your Information Is Always Safe And Protected By The Team Of MerchFrenzy And Would never Under any Circumstances Be Provided To Anyone Besides The User.

HOW CAN I RECEIVE FREE STUFF?

upon Signing Up And Subscribing To MerchFrenzy You Will Be Entitled To All The Perks and benefits That included in our package.